Refund Policy

At Synthetics E-Com Solutions Private Limited, we value your trust and strive to ensure complete satisfaction with every product and service we offer. As we deal with electronic, telecommunication, and smart technology products, we follow a transparent and fair refund policy.

When Refunds Are Eligible

Refunds are applicable only if the product has not been shipped or the digital service has not yet started. Once the dispatch or service initiation has occurred, refunds cannot be processed. For subscription-based or recurring services, cancellation must be requested before the next billing cycle.

Refund Processing Time

Approved refunds will be processed within 7 business days using the same payment method used during purchase. All refund requests must be sent in writing to our official email address with complete order or service details.

Cases Where Refunds Are Not Applicable

Refunds are not available for delivered goods, used products, or services where significant work and resources have been utilized. In special cases, partial refunds may be provided at our sole discretion based on individual circumstances.

For Refund-Related Support

Email: synthetics2025@gmail.com
Phone: +91 7008615806
Address:
Floor No - PS Basta, Tahasil Basta, Mouza Dhapakanda, Plot No-242,
Basta Daily Market Machia Basta, Balasore,
Khata No - 10, Barmaria, Odisha, 756029